MINI-WORKSHOPS
ACCOUNT
MANAGEMENT 101
A 2-hour interactive workshop for client-facing consultants looking to manage accounts more effectively and strengthen their client relationships.
You’ll learn
Ways of Working, WIPs, and everything in between: tried and tested strategies to ensure client accounts run smoothly
Clarity is key: how to manage expectations and communicate effectively
Rewarding relationships: The power of client relationships and how to build them
UPCOMING DATES FOR ACCOUNT MANAGEMENT 101
Wednesday 23 July, 10am - 12pm
(In Person, Brisbane CBD)
Friday 24 July, 10am - 12pm
(Online)
Tuesday 29 July, 10am - 12pm
(In Person, Sydney CBD)
Pricing: $300pp In Person / $200pp Online
FEEDBACK
AND OTHER COURAGEOUS
CONVERSATIONS
A 2-hour interactive workshop for people managers looking to develop their leadership skills, and navigate difficult conversations.
You’ll learn:
Courageous conversations - why they’re so important, why they’re hard, and why so many of us are going about them the wrong way
How to deliver effective feedback and get your team performing at their best
Give it a go! Plan and practice a real-life courageous conversation you know you need to have
UPCOMING DATES FOR FEEDBACK AND OTHER COURAGEOUS CONVERSATIONS
Wednesday 30 July, 10am - 12pm
(In Person, Brisbane CBD)
Friday 1 August, 10am - 12pm
(Online)
Tuesday 29 July, 3pm - 5pm
(In Person, Sydney CBD)
Pricing: $300pp In Person / $200pp Online
THE BUSINESS
OF AGENCY
A 2-hour interactive workshop for those newer to agency (whether start-of-career, or having moved from in-house), looking to get to grips with the agency environment and learn how to thrive in their role.
You’ll learn
Time is money - why are agencies so obsessed with billability and servicing?
Mastering the juggle - essential skills to thrive in the agency environment
What’s on your agency leader’s mind? And how can you best impress them?
UPCOMING DATES FOR THE BUSINESS OF AGENCY
Wednesday 23 July, 10am - 12pm
(In Person, Brisbane CBD)
Friday 24 July, 10am - 12pm
(Online)
Thursday 29 July, 12.30pm - 2.30pm
(In Person, Sydney CBD)
Pricing: $300pp In Person / $200pp Online
COURSES
WELCOME TO
LEADERSHIP
A full-day course for team leaders looking to get to grips with people management, establish their leadership style, and drive a high-performing team.
It’s the natural order of things: we reach a point in our career where we become responsible for managing others - and sometimes we forget that this is a whole new job in itself, that requires a whole new set of skills and knowledge.
Welcome to Leadership helps you explore what great leadership means to you, and gives you a toolbox of skills and strategies that are essential to leading others well.
You’ll learn:
What great leadership is - and isn’t
How to adapt different leadership styles to different situations
How to inspire and motivate your teams, and ensure you get the best out of them
How to manage poor performance
Courageous conversations - how to embrace difficult conversations, and have them effectively
To discuss booking Welcome to Leadership for your team or enquire about upcoming sessions, please get in touch.
In person pricing $1,000pp
(online and group booking discounts available)
THE ART OF
CLIENT
RELATIONSHIPS
A full-day course for client facing consultants looking to strengthen client relationships, run accounts more smoothly, and grow existing clients.
What’s the secret to retaining and growing our clients? You might say results… Don’t get us wrong, you’ve got to get results. But when it comes to the crunch, it’s the strength of your relationships that win, keep - and lose - clients.
This course shares practical tools to build connections with our clients, and win and keep their trust - even in challenging times.
You’ll learn:
The crucial ingredients to a client relationship
How to connect with clients and quickly win their trust
Decoding the brief - how to understand what your client really needs
Conflict resolution - how to pre-empt and resolve issues, with your relationship intact
Courageous Conversations - how to embrace difficult conversations, and have them effectively
To discuss booking The Art of Client Relationships for your team or enquire about upcoming sessions, please get in touch.
In person pricing $1,000pp
(online and group booking discounts available)
NEW BUSINESS
MADE EASY
A full-day course for senior consultants looking to improve their pitching skills and grow existing clients.
As a senior agency practitioner, you’re likely to be expected to not just run client accounts, but identify and convert new business opportunities.
For many of us, this can feel like a daunting task - we may not know where to start, we may not feel comfortable ‘selling’, or we might just feel we’re way too busy to think about bringing on more work.
But, the truth is new business is much more straightforward than you might think. And dare we say, once you get the hang of it, you’re likely to love it.
A healthy new business pipeline is critical to every agency’s survival - and this course upskills and empowers senior consultants to play their part in driving it.
What you’ll learn:
What is New Business (hint: it’s usually broader than you think)
How to network (even if you cringe at the thought of networking)
How to identify new business opportunities
Selling without selling: how to grow existing clients
Pitching : how to build and deliver a winning proposal
To discuss booking New Business Made Easy for your team or enquire about upcoming sessions, please get in touch.
In person pricing $1,000pp
(online and group booking discounts available)